Wednesday, August 15, 2018

GM Launches New Collision Repair Network to Better Assist Drivers

GM Launches New Collision Repair Network to Better Assist Drivers

BAY CITY, Mich. -- At the NACE Automechanika Atlanta show on Sunday, GM announced the launch of the new GM Collision Repair Network, a service used in conjunction with OnStar to help promote customer safety, satisfaction, and strong results for both dealership service centers and independent collision shops.

“We put the customer at the center when we designed the GM Collision Repair Network because for them, nothing is more important than knowing they can trust in the safety and integrity of their vehicle when it leaves the repair facility,” said John Eck, collision manager, GM Customer Care and Aftersales. “The collision repair industry will benefit too. The National Highway Traffic Safety Administration* reports more than six million police-reported car crashes occur every year, and as vehicle technology evolves, it’s more important than ever to complete proper repairs and run an efficient enterprise.”

In the aftermath of a collision, the GM Collision Repair Network together with OnStar aids in the education and empowerment of drivers by helping them to locate repair facilities where qualified technicians utilize proper repair procedures using original equipment and replacement parts.

For dealership and independent collision repair centers, the new Collision Repair Network will supplement GM's existing training and tool-focused programs with the addition of standards for pre- and post-repair scanning, repair procedures, calibration, and overall repair. As a result, repair centers within the network should experience a more streamlined collision repair process, including reduced time spent diagnosing and pulling procedures.

Stay tuned for updates regarding the GM Collision Repair Network from Graff Bay City. In the meantime, if you have any questions regarding the functions and capabilities of OnStar, visit our website.

Hank Graff Chevy is located at 3636 Wilder Road, Bay City, MI 48706 and we are here to help our community grow to become an even better place to call home! For more information on Hank Graff Chevrolet, or for any questions call us at (989) 684-4411 or visit our website:

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