BAY CITY, Mich. -- On September 14th, Hurricane Florence made landfall in the Carolinas on the East Coast of the United States and is reported to have caused an estimated $38 billion in property damage, making it the 6th costliest hurricane in North America to date. In the wake of the devastation, thousands of people are left to pick up the pieces and rebuild, although they won't have to do it all alone.
To do their part, General Motors has mobilized all brands underneath its banner - including OnStar, GM Financial, Customer Sales, and Aftercare - to launch several special relief efforts to help their customers affected by Hurricane Florence recover as quickly as possible.
These efforts include:
- Complementary Crisis Assist from OnStar to customers with properly equipped GM vehicles (2006 and newer) in affected areas, providing emergency services, routing assistance, survival resource information, Hands-Free Calling minutes and 4G LTE Wi-Fi data via AT&T. This all comes regardless of if the customer is enrolled with OnStar or not.
- GM Financial is assisting impacted customers with payment arrangements and waiving most related fees. Eligible customers who must replace a vehicle destroyed in the storm may qualify for a 90-day deferred first payment on a new vehicle.
- GM Genuine Parts and ACDelco is providing expedited delivery of service parts to help speed up vehicle repairs.
- Inventory of new and used vehicles is being sent to the region to assist with meeting expected replacement demand, including demand for pre-owned vehicles, courtesy transportation, and insurance rentals.
- Impacted customers replacing a vehicle damaged by the storm in the Carolinas, Virginia, and Georgia are eligible for $1,000 in purchase assistance for almost all 2018 and 2019 models under the GM brand, in addition to other incentives including discounts to military families and first responders. Customers who are leasing are eligible for $500 lease allowance, on top of the aforementioned incentives.
- Residents of North Carolina, South Carolina, Virginia, and Georgia must present an insurance claim form indicating vehicle damage as a result of Hurricane Florence. The offer is valid until the end of October, excludes select trim levels, and is not available with some other offers.
“The entire GM family of brands and services has come together to aid those experiencing the devastation caused by Hurricane Florence – this is personal for us as many of our families, friends, dealer partners, and employees are among those directly impacted,” says Alan Batey, president of GM North America.
From all of us at Graff Bay City, our hearts go out to everyone who has been affected by Hurricane Florence, and wish you a smooth and speedy recovery process.
Hank Graff Chevy is located at 3636 Wilder Road, Bay City, MI 48706 and we are here to help our community grow to become an even better place to call home! For more information on Hank Graff Chevrolet, or for any questions call us at (989) 684-4411 or visit our website: www.GraffBayCity.com.
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